Appointments, Fees & Payment

Fees reflect the time, training, experience, and care involved in delivering thoughtful, evidence based psychological support. All services are provided on a private fee for service basis.

Current fees are provided at the time of enquiry or booking and may be reviewed periodically in line with professional and operational considerations.

Appointments are confirmed upon receipt of payment. Payment is required prior to each session to support smooth administration and continuity of care.

The practice does not process Medicare rebates. Private health rebates may be available depending on individual cover.

Clear information regarding fees and policies is provided in advance. Clients are welcome to ask questions at any time.

Therapy appointment Brisbane
  • Psychologist and patient in a session

    Psychologist and patient in a session

    Sessions are 60 minutes in duration.This time is reserved exclusively for each client to allow adequate space for thoughtful engagement, integration, and appropriate closure within each appointment.

  • therapist and patient walking together

    Retainer Arrangements

    Where clinically appropriate, retainer arrangements may be offered to support consistency and continuity of care.

    Session structure and frequency are considered on an individual basis. Recommendations are made in light of clinical appropriateness, readiness, and the nature of the work.

    Retainers are not intended to be prescriptive, but to support reliability, focus, and a considered therapeutic process.

psychologist in Brisbane listening to a patient

Cancellations & Changes

We understand that life can be busy and that, at times, cancellations are unavoidable. To ensure the practice can continue to provide the level of personalised and consistent care it is designed for, cancellation fees apply where sufficient notice is not provided.
Appointments are reserved exclusively for each client and involve dedicated preparation and follow-up time. As this time cannot usually be reassigned at short notice, at least 72 hours’ notice is required to cancel or reschedule an appointment without fee.

The following cancellation fees apply:

  • Less than 24 hours’ notice: Full fee

  • 24–48 hours’ notice: 50% of fee

  • 48–72 hours’ notice: 25% of fee

  • Missed sessions - Full fee

Cancellation fees are not claimable through private health funds or third party providers.

In exceptional circumstances, discretion may be applied at the clinician’s professional judgement.

Financial Transparency

The practice is committed to clear, respectful, and transparent communication regarding fees, billing, and policies. Clients are encouraged to discuss any financial concerns openly so that appropriate support and planning can occur.

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Frequently Asked Questions

  • No. All services are provided on a private fee-for-service basis. This allows the practice to offer longer sessions, flexible treatment approaches, and highly individualised care without the administrative and clinical constraints associated with Medicare-funded services.

  • Private health rebates may be available depending on your level of cover and insurer. Clients are encouraged to check directly with their provider.

  • Payment prior to sessions supports smooth administration and allows sessions to remain focused entirely on therapeutic work rather than billing matters.

  • A minimum of 72 hours’ notice is required for cancellations or changes. Late cancellations or missed appointments incur fees as outlined above, as time is reserved exclusively for each client.

  • The practice operates on a private fee-for-service model and does not routinely offer discounted rates. In limited circumstances, this may be discussed at the clinician’s discretion.

  • No. Cancellation fees are not claimable through private health funds or third-party providers.

  • Clients are encouraged to raise any financial concerns openly. Where possible, options may be discussed to support continued engagement in care.

  • Fees may be reviewed periodically in line with professional and operational considerations. Any changes are communicated in advance.

  • Additional fees may apply for reports, letters, or extended correspondence. These are discussed in advance where relevant.