Privacy Policy

Last updated: February 08, 2026

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service. It also explains Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation

The words whose initial letters are capitalised have meanings defined below. These definitions apply whether they appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.

Affiliate means an entity that controls, is controlled by, or is under common control with a party, where control means ownership of 50% or more of shares, equity interest, or other voting securities.

Company (referred to as “the Company”, “We”, “Us” or “Our”) refers to Sionainn Brooke Pty Ltd, Hamilton, Brisbane 4007.

Cookies are small files placed on Your computer or device that store details of Your browsing activity.

Country refers to Queensland, Australia.

Device means any device that can access the Service, including a computer, phone or tablet.

Personal Data (or “Personal Information”) means information that relates to an identified or identifiable individual.
We use “Personal Data” and “Personal Information” interchangeably unless legislation specifies otherwise.

Service refers to the Website.

Service Provider means any person or organisation that processes data on behalf of the Company to support delivery of the Service.

Usage Data refers to data collected automatically through use of the Service.

Website refers to Sionainn Brooke, accessible from www.sionainnbrooke.com.au.

You means the individual accessing or using the Service, or the company or legal entity on whose behalf such individual is accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide personally identifiable information, which may include:

• Email address
• First and last name
• Phone number
• Address, State, Postcode and City

Usage Data

Usage Data is collected automatically when You use the Service.

This may include:

• IP address
• Browser type and version
• Pages visited
• Time and date of visit
• Time spent on pages
• Device identifiers and diagnostic data

When accessing the Service via mobile, we may collect:

• Mobile device type
• Unique device ID
• Mobile IP address
• Operating system
• Mobile browser type

Tracking Technologies and Cookies

We use Cookies and similar technologies to track activity and store certain information.

These may include:

Cookies
A small file placed on Your Device. You can configure Your browser to refuse Cookies. However, some parts of the Service may not function properly without them.

Web Beacons
Small electronic files used to monitor user activity, email opens, and website engagement.

Cookies may be Session Cookies, which are deleted when You close Your browser, or Persistent Cookies, which remain stored on Your Device.

Where required by law, non essential cookies such as analytics or advertising cookies are used only with Your consent. You may withdraw consent at any time via cookie settings or browser controls.

We use:

Necessary Cookies
Essential for the operation of the Website.

Cookie Acceptance Cookies
To record whether You have accepted cookie usage.

Functionality Cookies
To remember preferences such as login details or language settings.

Use of Your Personal Data

We may use Personal Data to:

• Provide and maintain the Service
• Manage Your account
• Perform contractual obligations
• Contact You regarding services or updates
• Provide information about related services, unless You opt out
• Manage and respond to enquiries
• Conduct business transfers such as mergers or restructuring
• Analyse and improve Service performance

Sharing Your Personal Data

We may share Personal Data:

• With Service Providers
• In connection with business transfers
• With Affiliates
• With business partners for relevant offers
• In public areas if You voluntarily share information
• With Your consent

Retention of Your Personal Data

We retain Personal Data only as long as necessary for the purposes outlined in this policy and to comply with legal obligations.

Typical maximum retention periods include:

Account Information
Duration of account relationship plus up to 24 months after closure.

Customer Support Data
Up to 24 months after resolution.

Usage Data and Analytics
Up to 24 months.

Data may be retained longer where required for legal compliance, dispute resolution, or technical limitations in backup systems.

When retention periods expire, data is securely deleted or anonymised.

Transfer of Your Personal Data

Your information may be processed outside Your state or country. Where required by law, We ensure appropriate safeguards are in place to protect Personal Data during international transfers.

Your Rights to Access or Delete Data

You have the right to request access to, correction of, or deletion of Your Personal Data.

You may update account information via Your account settings or contact Us directly.

We may retain certain information where legally required.

Disclosure of Personal Data

Business Transactions

If the Company undergoes a merger or acquisition, Personal Data may be transferred. You will be notified before changes take effect.

Law Enforcement

We may disclose Personal Data where required by law or valid legal request.

Legal Requirements

We may disclose Personal Data to:

• Comply with legal obligations
• Protect Company rights
• Investigate wrongdoing
• Protect public safety
• Prevent legal liability

Security of Your Personal Data

We use commercially reasonable measures to protect Personal Data. However, no method of transmission or storage is completely secure.

Children’s Privacy

Our Service is not intended for individuals under 16. We do not knowingly collect Personal Data from children under 16.

If You believe a child has provided Personal Data, please contact Us.

Links to Other Websites

Our Service may link to third party websites. We are not responsible for their content or privacy practices. We encourage You to review their policies.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Changes will be posted on this page with an updated “Last updated” date. Continued use of the Service constitutes acceptance of any changes.

Contact Us

If You have any questions about this Privacy Policy, You may contact Us:

By email: [Insert email address]
By phone: [Insert phone number]
By visiting: www.sionainnbrooke.com.au